Frequently asked questions
Is this content official or affiliated with IRCC?
No. Citizenship Success is an independent prep tool. The content is based on the public « Discover Canada » guide, but is neither produced nor endorsed by the Government of Canada.
How many practice tests are free?
2 full practice test series are available for free, with no account required, so you can try the exam format.
Is the payment recurring?
No — it's a one-time payment per plan (30, 90, or 180 days), with no automatic renewal. No recurring subscription.
Can I use the site on mobile?
Yes, the site is fully responsive and works in any browser, on desktop, tablet, or phone.
Is the content available in both English and French?
Yes, our full library of 800+ questions and the entire interface are available in both of Canada's official languages.
How does the practice exam work?
Each practice exam simulates real conditions: 20 questions balanced across categories, 30 minutes, and a 15/20 pass threshold, just like the official test.
Can I get a refund?
Yes, a 14-day money-back guarantee applies, no questions asked. See our refund policy for details.
How do I contact support?
By email at support@successcitizenship.ca — we typically reply within 48 hours.